Model Number APTIO AUTOMATION SYSTEM |
Device Problem
Use of Device Problem (1670)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/07/2022 |
Event Type
malfunction
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Manufacturer Narrative
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An outside the united states (ous) customer contacted siemens to report that multiple patient tubes fell out of the sample tube carrier and landed on the carrier belt of an aptio automation system.A siemens customer service engineer (cse) was dispatched to the customer site to inspect the system.The cse checked the functionality of the decapper module, the input/output module and the centrifuge module.All modules were operational.The cse found that multiple sample tubes had poorly adhered sample tube barcode labels.The cause of the sample tubes falling from the carriers was the poorly adhered sample tube barcode labels.The analyzer is performing within specifications.No further evaluation of this analyzer is needed.
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Event Description
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Multiple patient sample tubes fell out of the sample tube carrier and landed on the carrier belt of an aptio automation system.The sample tubes were both uncapped and capped.The uncapped sample tubes spilled out onto the carrier belt.The customer did not provide the number of sample tubes, sample identification numbers or test names.There are no known reports of patient intervention or adverse health consequences due to the event.
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Search Alerts/Recalls
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