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Model Number MDR107003E |
Device Problem
Appropriate Term/Code Not Available (3191)
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Patient Problem
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581)
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Event Date 11/01/2022 |
Event Type
malfunction
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Manufacturer Narrative
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According to the customer, in early november, he needed to move his mother in law's bed in a memory care facility because she wasn't using it.Customer states 'upon removing the mattress and locating the wall outlet, i immediately noticed that the power cord had a nick in it, i turned the unit on and immediately, a small plum-sized blue spark/flame emerged from the cord'.There was not a person in the bed at this time and no injury was reported.The sample is reported to be available.No additional information is available at this time.Due to the reported incident and in an abundance of caution, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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Event Description
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According to the customer, in early november, he needed to move his mother in law's bed in a memory care facility because she wasn't using it.Customer states 'upon removing the mattress and locating the wall outlet, i immediately noticed that the power cord had a nick in it, i turned the unit on and immediately, a small plum-sized blue spark/flame emerged from the cord'.
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Search Alerts/Recalls
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