Olympus (omsc) was informed that the olympus loaner visera cysto-nephro videoscope was returned to the olympus repair center for a reported ¿roughness when installing the contents of the vent metal plate¿.The customer reported issue was found during an unspecified event.However, during the repair inspection the forceps plug mouthpiece was found scraped off.No death, injury or harm has been reported to olympus.This report is being submitted to capture the scraped off forceps plug mouthpiece.
|
The repair inspection confirmed the customer¿s reported issue, the vent metal on the light guide connector is deformed.Additionally, the forceps plug cap has been scraped off.The inspection also noted the flexible insertion tube is deformed/crushed and wrinkled.There is an abnormal noise when manipulating the angulation lever.A part of the adhesive on the bending section cover is missing.Corrosion on the light guide connector and inside the light guide coverglass.The labeling on the light guide connector has come off.The image abnormalities (flare/ghost).The paint is peeling on the up/down lever plate.The universal code is collapsed.The electrical contacts of the video connector are scraped.There are scratches on the following parts of the scope: insertion tube, control body, switch box, light guide connector, protective cover boot of the insertion tube, grip, up/down lever plate, universal code, video cable, video connector and video connector case.The investigation is ongoing; therefore, the cause of the customer event cannot be determined at this time.However, if additional information becomes available, this report will be supplemented accordingly.In general, the customer is required to inspect the device for defects, check the function of all devices and have alternate equipment prior to use.
|
This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to stress, handling, or other issues.Olympus will continue to monitor field performance for this device.
|