The device was not returned for the complaint, therefore a physical investigation could not be performed and the customer's complaint could not be confirmed.The device history record (dhr) was unable to be viewed due to the lot number specific to this complaint was unknown.Per ifu (d00078680 rev003): "catheter/lead removal devices should be used only at institutions with thoracic surgical capabilities.", "catheter/lead removal devices should be used only by physicians knowledgeable in the techniques and devices for catheter/lead removal.", "prior to the procedure, consider the size of the catheter/lead in relation to the size of the lead extraction¿ devices to determine possible incompatibility.", "if selectively removing catheters/leads with the intent to leave one or more chronic catheters/leads implanted intact, the nontargeted catheters/leads must be subsequently tested to ensure that they were not damaged or dislodged during the extraction procedure.", "do not use excessive force to grasp and pull large portions of doubled-over lead/catheter into the 12 fr or 16 fr sheath, as it could become lodged, preventing further movement of the sheaths or snare(s).", "avoid using the needle¿s eye snare in a manner that could potentially put unwarranted forces and fatigue on the wire.The device is not intended to be excessively twisted and bent while using.Such techniques may cause integrity issues leading to wire breakage within the patient.", "have available an extensive collection of sheaths, locking stylets, stylets to unscrew active fixation leads, snares, and accessory equipment.", "when advancing sheath(s) over the catheter/lead, maintain adequate tension on the catheter/lead (via the basket snare or needle¿s eye snare®) to guide the sheath(s) and prevent damage to vessel walls.", "if excessive scar tissue or calcification prevents safe advancement of sheath(s), consider an alternate approach.", "excessive force with sheath(s) used intravascularly may result in damage to the vascular system requiring surgical repair.", "due to rapidly evolving catheter/lead technology, this device may not be suitable for the removal of all types of catheters/leads.If there are questions or concerns regarding compatibility of this device with particular catheters/leads, contact the catheter/lead manufacturer." "potential adverse events related to the procedure of intravascular extraction of catheters/leads include (listed in order of increasing potential effect): dislodging or damaging nontargeted catheter/lead, chest wall hematoma, thrombosis, arrhythmias, acute bacteremia, acute hypotension, pneumothorax, stroke, migrating fragment from catheter/object, pulmonary embolism, laceration or tearing of vascular structures or the myocardium, hemopericardium/pericardial effusion, cardiac tamponade, hemothorax, cardiac arrest, death", "clinical experience in the removal of leads has identified several considerations for lead removal techniques using superior or femoral approaches.Physicians highly experienced with lead removal techniques have suggested the following considerations for removal of leads, catheters, or other indwelling objects.", "upon removal from package, inspect the product to ensure no damage has occurred." this report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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