The device was returned, and an initial evaluation was conducted by olympus; however, investigation is ongoing.During the initial evaluation, the user¿s report was not confirmed.The unit was tested with multiple different scopes and no b30 scope communication error was noted.However, the front panel mouth was cracked.The bottom chassis, top cover, front panel, and lamp door were all rusted.Corrosion was found inside the scope socket tubing.Additionally, a non-olympus lamp was installed in the device and providing a lamp life meter reading of 50 hours.If additional information becomes available following the device evaluation, a supplemental report will be filed.
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 6 years since the subject device was manufactured.Based on the results of the legal manufacturer's investigation, a definitive root cause of the b30 error could not be identified, nor could the phenomenon be confirmed/reproduced.However, it¿s likely the cause is related to dirt or foreign material on the scope connector terminal.Olympus will continue to monitor field performance for this device.
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