The customer reported that this morning 08/12/2022 at 10:13 am in cubicle cmc5, a pni (sys) alarm would not have sounded.The device was in use on a patient.Patient became severely hypotensive and required resuscitation, it was indicated the alarm was not triggered when the systolic pressure dropped to 50; however, the monitor was configured to alarm with mean blood pressure as the priority.Based on this information the device functioned as intended.It was noted this patient was being monitored at end of life.According to this information, the philips device did not cause or contribute to this serious injury and functioned per configurations.
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The customer reported that this morning 08/12/2022 at 10:13 am in cubicle cmc5, a pni (sys) alarm would not have sounded.The device was in use on a patient.Patient became severely hypotensive and required resuscitation, functional testing/service repair/technical investigation: a philips remote service engineer (rse) interviewed the customer to evaluate the device in question.The following technical investigation was performed: the (rse) gathered the following alarm limits: the sys value was at 50 and only an average alarm rang.The alarm limit on the monitor: dias: 100/50; sys: 180/90; and average: 65.The mp5 logs were provided by the customer, which were forwarded to the philips product support engineering (pse) for analysis.During the investigation, the (pse) found the following: according to configuration file, the customer selected the sys&dia&mean alarm source.In this case the monitor will trigger only one priority alarm which was detected at the first stage (mean) and then generated only the mean alarm.The mean value was 43mmhg, lower than the set limit 43<65 mmhg and the unit alarmed.Furthermore, the rse indicated that the installation person was asked by the doctor to have the unit, "alarm nibp mean only and not syst/dyst.Based on the information available and the testing conducted, the cause of the reported problem was confirmed.It was indicated the alarm was not triggered when the systolic pressure dropped to 50; however, the monitor was configured to alarm with mean blood pressure as the priority.Based on this information the device functioned as intended based on the user's requested configuration.It was noted this patient was being monitored at end of life.According to this information, the philips device did not cause or contribute to this serious injury and functioned per configurations.
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