The device was returned to olympus for evaluation and the customer's allegation was confirmed.The device evaluation found the curved pipe was damaged, the image guide bundle was severely broken, the insertion tube was scratched, the curved rubber adhesive was missing, the forceps plug cap had been scraped off, the eyepiece was scratched, the grip was scraped, the grip was scratched, the angle lever was scratched, the up/down plate was scratched, the ventilation mouth ring under the grip was scraped, the operating part was cracked, and the up/down angle fixing lever was scratched.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 9 years since the subject device was manufactured.Based on the results of the investigation, it¿s likely the forceps plug mouthpiece was scraped due to stress of repeated use, external factors, or handling.The root cause of this event was unable to be identified.Olympus will continue to monitor field performance for this device.
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