The initial reporter received questionable blood, ketones, and protein results for an unspecified number of patient samples tested on a urisys 1100 analyzer with serial number (b)(4).The results were compared to accutest test strips and a precision urine analyzer.The initial results were reported outside of the laboratory.The reporter stated that they would run the visual test using accustrip test strips and the results would be negative.At the same time, the sample would be run on the analyzer and the blood, ketones, and protein results would be "abnormal." the reporter could not determine if they all occurred simultaneously, but these parameters would show "abnormal" on the urine analyzer.The reporter could not quantify the "abnormal" results received.The reporter stated that the urine would be cultured and 2-3 days later and they would come up negative.The reporter stated the results would also be negative on a non-roche analyzer (precision urine analyzer).The negative results from the visual read on the accustrips, the non-roche analyzer and the urine culture were deemed correct.The chemstrip 10 lot number is 64616808 with an expiration date of 30-nov-2023.
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The retention material of lot 64616800 was measured on a urisys 1100 analyzer used for investigation.The results of all measurements fulfilled the requirements and no false positive results were observed.The customer's urisys 1100 analyzers with serial numbers (b)(6) were submitted for investigation.The analyzers were inspected and both analyzers showed no abnormalities.The investigation and the customer's urisys 1100 analyzers fulfilled the requirements.The retention materials were within specifications.Both the test strips and instrument passed qc checks and were released without restrictions.The investigation determined that the event was consistent with incorrect handling.The reported customer results showed a high scattering likely caused by the wrong positioning of the test strip in the tray.Product labeling states "place the test strip, with the test pads facing upward, on the tray so that its leading edge is held by the clip at the end of the test strip tray.The retaining bar must be open (see figure 10).About 2 mm of strip must be held under the clip.It is important that the strip is correctly positioned and ready to be read within 5-10 seconds of dipping strip.".
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