Patient's asthma condition worsened [asthma].Counter jumped down from 64 to 0 [device malfunction].Counter jumped down from 64 to 0 [poor quality device used].Counter jumped down from 64 to 0 [device malfunction].Counter jumped down from 64 to 0 [poor quality device used].Case narrative: this spontaneous report was received from a consumer via dpoc referring to a 61-year-old female patient.The patient's medical history, concomitant medications, and drug reactions/allergies were not reported.The patient's concurrent condition included asthma.On an unknown date, the patient started therapy with mometasone furoate (+) formoterol fumarate (zenhale)#1, 200 microgram (mcg) strength (dose, frequency, and route were not reported; lot # w000232 expiration date reported as 07-jul-2023) for asthma.On an unknown date, the patient started therapy with the second mometasone furoate (+) formoterol fumarate (zenhale)#2, 200 mcg strength (dose, frequency, and route were not reported; lot # w020671 has been validated to be a valid lot number for mometasone furoate (+) formoterol fumarate, with expiration date 20-jul-2023) for asthma.On an unknown date, the counter jumped down from 64 to 0 (device malfunction; poor quality device used; device malfunction, poor quality device used) (the same description was reported for both the units of inhalers).On an unknown date, the patient's asthma condition worsened (asthma).It was reported that the patient had removed the dust cap before spraying, and the number on the counters was 120 when the patient initially used the device.However, during use, the dose counters had skipped numbers and was now reading 0 (misaligned).Both the devices were available to return to the manufacturer.Additional information is not expected.Action taken with both the inhalers with respect to the event asthma was not reported.The outcome of asthma was unknown.The reporter's causality assessment was not provided.
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