Model Number 2110 |
Device Problem
Unexpected Shutdown (4019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.No information has been provided to date.
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Event Description
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It was reported that during a returned order service the pump powered off on its own.There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
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Manufacturer Narrative
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Other, other text: device evaluation: a sample was returned to manufacturing for investigation.Visual inspection and functional testing were performed.Visual inspection of the returned device confirmed that the tamper seal was missing upon receipt.An error code was found in the ehl (event history log).The customer issue was not duplicated during the investigation.Attached cassette pump run for several hours an unable to duplicated the issue.In event history log show twice loss of power occurred while running and multiple high alarm displayed: communication module intermittent connection.Recommend customer use new module.No repair needed.No problem found /could not duplicate.Product is beyond a year from manufacture date and there was no indication of a manufacturing defect during the investigation, so a dhr review was not performed.Service history review identified this device has not been in for service previously.
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Search Alerts/Recalls
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