BECTON, DICKINSON & CO. (SPARKS) BD BACTEC¿ FX, INSTRUMENT TOP, PACKAGED; SYSTEM, BLOOD CULTURING
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Model Number 441386 |
Device Problem
Unintended Movement (3026)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/15/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Initial reporter phone: (b)(6).A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported that bd bactec¿ fx, instrument top, packaged right front leveling foot dislodged from strut.The following information was provided by the initial reporter: front right leveling foot broken off of strut.No injuries were reported.
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Manufacturer Narrative
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H.6 investigation summary: customer contacted bd support regarding their bactec fx bottom 441386 sn fb1414 alleging the leveling foot had broken.A bd field service engineer went onsite to investigate and confirmed the issue.The fse replaced the foot and ensured the instrument was functioning properly before turning back over to the customer.This is a confirmed complaint.Dhr review is not required as this complaint has been confirmed as a failure of the bd product through other elements as noted in the investigation.Service history review shows no prior complaints have been opened related to this failure mode.Quality did not receive samples for this complaint and therefore returned sample analysis could not occur.The root cause is unknown.Review of risk management files confirms there are no new or modified risks associated with this failure mode.Bd quality will continue to monitor for trends associated with the failure mode described in this complaint.H3 other text : see h.10.
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Event Description
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It was reported that bd bactec¿ fx, instrument top, packaged right front leveling foot dislodged from strut.The following information was provided by the initial reporter: front right leveling foot broken off of strut.No injuries were reported.
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