Customer reported two events of failed connecting tube devices of different model numbers for the oer-elite automatic endoscopy reprocessor (aer).These events are captured in medwatches with patient identifiers (b)(6) (for air/water channel) and (b)(6) (for instrument channel).This medwatch is for the patient identifier (b)(6).The device is returned, and an evaluation completed for it.The device was returned in its original packaging.A visual inspection on the device in as received condition was performed.The inspection started from the slide adapter section as the cylinder connector was inspected there were no signs of any irregularities on the stainless-steel observed.In addition, the reprocessor connector of the connecting tube was also inspected to verify its condition.Once inspected, it was noted that there were no cracks, break, rip, scratches, attached debris or other irregularities.The user¿s complaint of not sealing onto the oer-elite could not be confirmed or replicated as no oer-elite test device was available for testing.The user¿s complaint of cracks was not confirmed.Evaluation is ongoing.Supplemental report(s) will be submitted when any relevant new information is available.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The device history record (dhr) was unable to be reviewed for this device however, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the investigation, a definitive root cause could not be determined.However, it is likely that that something (foreign material, etc.) got caught between the connector of connecting tube and the connector in reprocessing basin during connection and therefore connecting tube could not be connected.The instruction manual includes the following and may help detect the event: "preparation and inspection move the lock levers of the reprocessor side connector to make sure that they function properly and are not broken." olympus will continue to monitor field performance for this device.
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