According to the customer, on (b)(6) 2022, the remote to the bed "melted and started to smoke causing a burn on her lower back".The customer reported she uses the bed daily, the bed "will not go down", and she has been sleeping in an "upright position".The customer reported the skin is intact where the burn occurred and she is letting it "heal on its own".According to the customer there was no medical intervention required and no serious injury identified at this point.The device is available but has not been returned for evaluation.No additional information is available at this time.It has been determined that the reported event could cause or contribute to serious injury if it were to occur.In an abundance of caution, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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