This report is based on information provided by philips service personnel and has been investigated by the philips complaint handling team.Philips received a complaint from customer, reporting that the v60 ventilator had a low leak - co2 rebreathing risk error.The device was in clinical use when the issue occurred.It was reported that the patient complained about not receiving enough air from device, it was t also stated, there was a burning smell.The patients spo2 was in the lower 90's when it was previously in the mid to high 90's.It was reported that a red alarm was continuously appearing.When the respiratory therapy contact arrived to the room, they noticed that the device was displaying a "low leak - co2 rebreathing risk" alarm.It was confirmed that the patient was doing okay, but that they felt that the machine was not providing enough air, and that there is a burning smell coming from the mask.The device was immediately replaced with a different v60 ventilator.After changing to the new v60 ventilator (new mask with the exact same settings), the patient stated that it felt a lot better and they did not notice a burning smell.During evaluation of the suspected device, the biomed noticed that the filter on the back was clogged with a lot of dust and there was a slight burnt smell coming from the machine.Investigating is ongoing.
|