The customer is requesting the bedside monitor log file review due to alarms and the spo2 limits in question following a patient's mother reporting the baby's spo2 saturation dropped to 70 and the baby turned blue.The field service engineer (fse) went to the customer's site and collected the device logs.The fse reported per the clinical audit trail around the reported time of the event 1:00 pm there was a desat alarm generated.There was no other alarm activity around 1:00 pm.Only one minute of vital signs are available; therefore, they are unable to show how long the spo2 may have been below 85, to trigger a desat event.The fse tested the alarms and found the spo2 alarms functioned as expected.The fse also verified the spo2 alarm limits were set at 93 for low spo2 and 85 for the desat alarm since (b)(6) 2022.
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This report is based on information provided by philips field service personnel and has been investigated by the philips complaint handling team.Philips received a complaint indicating that the monitor did not alarm when the baby's oxygen saturation (spo2) dropped to 70, and the baby turned blue.The patient was not harmed nor did any injury occur, and the patient did not undergo any medical or surgical interventions.The philips field service engineer (fse) went onsite and tested the alarms and found that the spo2 alarms functioned as expected.There were many spo2 related alarms, physiological patient related alarms and technical alarms.Based on the information available and the testing conducted, the cause of the reported problem was the user, because the spo2 alarms were silenced by the user.The device was confirmed to be operating per specifications and no failure was identified.
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