Vyaire medical file identification: (b)(4).At this time, the suspect device has not been returned for evaluation.Therefore, root cause has not been determined yet.Vyaire dispatched an fse under total service contract to complete the service.Vyaire medical will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.
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Device evaluation : g3, g6, h2, h3, h6 and h10.Results of investigation: vyaire medical was able to confirm the reported issue.The suspect device has not been returned for evaluation.However, vyaire reached out to customer for clarity of issue.Troubleshot issue via phone and found a defective blender.Customer was advised to replace blender and to check if issue still persist.Customer confirmed that when the blender was replaced, their problem has been resolved.Vyaire medical will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.
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