The device has been received however; the estimation has not been completed as of date.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time, however, if additional information becomes available, this report will be supplemented accordingly.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation, as well as corrections to b5, d8, h3 and the device evaluation.Please see updates to b5, d8, h3, h4, h6 and h10.B5 d8, h3: the information in these fields, as well as the device evaluation in h10 were inadvertently omitted from the initial medwatch report.In additional to the malfunction reported in b5, the device was returned to olympus for inspection, and the customer's complaint was confirmed.Additionally, the repair center found there was cosmetic damage to the front panel, a faulty scope socket, a broken power switch, and there was a non-olympus lamp installed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, it¿s likely the front panel blinked due to the damaged inlet, broken locking mechanism and broken slide switch.However, a final root cause of the reported event and damage was unable to be identified.Olympus will continue to monitor field performance for this device.
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Upon inspection and testing of the customer returned device, it was observed that the locking mechanism and scope detection slide were not functioning as intended.This caused the front panel to blink constantly.This report is being submitted for the malfunction found during the device evaluation, as well as the broken inlet connector.
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