Model Number TFL-FBX200S |
Device Problem
Fracture (1260)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/22/2022 |
Event Type
malfunction
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Event Description
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The customer reported to olympus that the soltive laser had an error message saying the laser did recognize the fiber during preparation for use.The customer tried a second fiber and experienced another error 405 code.The customer could not get the laser to stop the error after a reset.There were no reports of patient harm associated with this event.The subject device was sent to olympus for evaluation.During inspection and testing, a break was found in the fiber.This report is being submitted for the malfunction found during evaluation (broken fiber).
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Manufacturer Narrative
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The device was returned to olympus in a sealed, post-market pouch and inspected.The fiber had two kinks along the fiber body as well as a full fiber break.The distal tip appeared unused and there were no visual defects relating to the proximal handle.The complaint is likely the result of mis-handling of the fiber after the device did not work or as the result of rough handling of the fiber during shipping.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the device for this complaint was returned to olympus broken and no damage had been reported by the customer.The damage is visually obvious and would have been reported by the customer if it had been received in that condition or if it had been broken by the customer.For this reason, it is likely the fiber break has been determined to be due to mishandling of the fiber during the return trip.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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