The user facility could not confirm which of the two lot numbers was used at the time of the reported event.Retain testing was performed on the lot numbers subject of the reported event; no issues were noted.The dhrs for the subject lots were reviewed and no abnormalities were found.The reported event may be attributed to inadvertent damage of the biological indicator by user facility personnel.The celerity 20 steam process challenge device bi instructions for use state "before use, examine the bi to ensure that the media-filled cap is not fully seated on the top of the vial and that the foil seal on the cap remains intact.Without removing the cap, examine the bi for evidence of media in the vial.If media is detected in the vial, the seal has been compromised, do not use the bi." the user facility was provided with replacement product.A steris account manager counseled user facility on the proper use and handling of bis, specifically, not to use if no media is present.No additional issues have been reported.
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