Catalog Number 11556712 |
Device Problem
Obstruction of Flow (2423)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/17/2022 |
Event Type
malfunction
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Event Description
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As holders of the emergency use authorization, siemens healthcare diagnostics is submitting this report on behalf of the manufacturer healgen scientific.The customer reported that upon squeezing the sample tube to apply sample to clinitest covid test strip, filter pops off the tube due to cloged filter, spewing out sample with reagent.Due to more sample applied than required, the results may be incorrect.Of the 3 tests customer tried, filter of all popped off spilling sample onto test cassettee.There was no reported injury due to this event.
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Manufacturer Narrative
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Event came to the knowledge of siemens healthineers from healgen who learnt through fda medwatch program email.Customer did not contact siemens or the manufacturer - healgen.The customer failed to follow the instructions provided with the device.Quick reference instructions also mentions to make sure there is a tight fit of filter tip to the tube.This would have avoided filter tip to pop out.For any questions or concerns, customer care hotline phone number and email are provided on quick reference instructions provided with each test kit.Per the safety data sheet, "not classified as dangerous according to directive (ec) no.1272/2008.".Although the buffer solution is not intended to come in contact with the patient or user, however, spewing will not result in any adverse event.The cause of this event is unknown.
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Manufacturer Narrative
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The manufacturer healgen has completed the investigation.After reviewing the relevant manufacturing documentation associated with lot number 2202052eua, no irregularities were found by the supplier of tubes.Tests retained from lot number 2202052eua were tested - with buffer solution only, with nasal extract- and with nasal mucus.All devices performed as expected when tested.Based on investigations, manufacturer was unable to replicate the customer's complaint.No irregularities or deviations were observed in the manufacturing documentation for the complaint related lot.The cause of this event is unknown.
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Search Alerts/Recalls
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