Model Number M3536A |
Device Problems
Crack (1135); Power Problem (3010)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/12/2022 |
Event Type
malfunction
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Event Description
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It was reported to philips that the device ac power module has cracks in the right lock part and a replacement is needed.There was no reported patient involvement.
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Manufacturer Narrative
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Philips received a complaint on the heartstart mrx indicating that the ac power module has cracks in the right lock part.There was reportedly no patient involvement.Philips field service engineer evaluated the device onsite and it was determined that this was a malfunction of the ac power module for which a quote was provided for replacement.The customer did not accept the quote and resolved this issue outside of philips.The device remains at the customer site and no further action is warranted at this time.
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Search Alerts/Recalls
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