The root cause cannot be identified.There is limited device specific information provided, no batch number or product type description was available for evaluation.Without a batch reference number, a manufacturing and technical evaluation cannot be completed for the wrap involved in this case.No product quality related trend was identified for the subclass adverse event safety request for investigation.Care should be taken when using the device, following all safety and use information as provided with the wrap to avoid the risk of blisters and other skin irritations.The manufacturing operations employ quality control procedures which include in process testing, thermal testing and visual inspection, to ensure packaged product quality.
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On (b)(6) 2022, a spontaneous report was received via social media regarding a female (age not provided) who used a thermacare heat wrap.Medical history and concomitant products were not provided.On an unspecified date on (b)(6) 2022 (reported as two months ago in reference to on (b)(6) 2022) the consumer applied a thermacare heat wrap for an unknown indication.On an unspecified date on (b)(6) 2022, after wearing the heat wrap, the consumer experienced a second degree burn which scared.The consumer noted they used the product as directed.No additional information was provided.
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