Catalog Number 367216 |
Device Problem
Component Missing (2306)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/29/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Oem manufacturer: the manufacturing location for this product is flextronics.This site is an oem manufacturing site.(b)(4).Medical device expiration date: na.Device evaluated by mfr: a device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that 16 bd¿ sharps collectors had no lids.The following information was provided by the initial reporter: "customer received a case of 367216 sharps collector (our po# 497895) they have complained that the case was missing 16 lids.".
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Manufacturer Narrative
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Investigation summary: no product or photo was returned by the customer for investigation.It was reported by the customer that they received a case of sharps collectors, and there were 16 lids missing could not be verified due to the product not being returned for failure investigation.According to the device history record review, during the manufacturing process no issues were reported as missing lids for the lot number: (2301917) reported under this complaint.A review of the non confirming material report review was performed; the results exhibit no issues reported for the same part number and issue throughout the last twelve months.Based on information provided it was not possible to confirm the root cause like a failure mode related to the manufacturing process since information such as method used to handle, shipped partial sells and controls to storage the remaining product within distributor facility is unknown.The controls were verified within the manufacturing process and confirmed as capable to detect the reported failure mode (missing lids).
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Event Description
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It was reported that 16 bd¿ sharps collectors had no lids.The following information was provided by the initial reporter: "customer received a case of 367216 sharps collector (our po#: (b)(4) they have complained that the case was missing 16 lids.".
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Search Alerts/Recalls
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