H6: investigation summary: it was reported a particle of the vial stopper got into the syringe.To aid in the investigation, one sample connected to a 3ml syringe, an empty vial and one photo were received for evaluation by our quality team.The sample came with the plastic shield, but no packaging blister.The needle tip was visually inspected with a 30x microscope.There was no damage, defective grind or hooks observed.The etch of the needle was good.The syringe has 2ml of a drug.Inside the syringe there is a piece of material similar to the color of the vial stopper about 1/16" in size that is floating in the solution.It could be possible to coring defect could occur if the composition of the stopper vial material is soft.The needle tip has no conditions that could induce the damage.The photo provided shows the sample received.As the lot number provided is 'unknown,' a device history record review could not be completed.Based on the investigation and with the returned sample analysis the symptom reported by the customer of particle of the vial stopper is confirmed.However, it is not confirmed as a coring needle as the needle has no defects.
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