Model Number 1-2-510.003 |
Device Problem
No Apparent Adverse Event (3189)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/13/2022 |
Event Type
malfunction
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Event Description
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The user facility reported via medwatch report (mw5113815) that preventive maintenance (pm) on two of their advantage plus automated endoscope reprocessors was unable to be completed due to pm parts being on backorder.
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Manufacturer Narrative
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The advantage plus automated endoscope reprocessors are not serviced or maintained by steris.Prior to receipt of the medwatch report, steris has not received requests for service for the subject advantage plus automated endoscope reprocessors.Steris is working with the customer to address their need for service.Steris evaluated the reported event and determined it does not meet our reporting criteria under 21 cfr part 803.It should be noted that steris is submitting a medical device report (mdr) solely due to the receipt of the user facility medwatch report which is in accordance with our policies and procedures.A follow-up mdr will be submitted when additional information becomes available.
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Manufacturer Narrative
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Steris contacted the customer to address their need for service.The customer stated that they received the pm packs that were on temporary backorder and elected to perform the maintenance themselves on the advantage plus automated endoscope reprocessors subject of the reported event.No additional issues have been reported.
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Search Alerts/Recalls
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