The subject device was received and evaluated.Device evaluation has confirmed the reported issue of "view is obscured¿.Evaluation and inspection found blurry image, chipped lens, debris and humidity in the optical system.In addition, dirt and stain in the objective unit, and burnt distal end were observed.Device history record was reviewed and showed the product met all specifications upon release.Based on the investigation, the damage which occurred to the scope was most likely due to user mishandling.In addition, the observed defects contributed to the image issue experienced by the user.The device instruction for use (ifu_99-1080_bg) provides warnings and cautions to alert that the device may be damaged by improper handling.It states "study this manual and other labeling thoroughly for safe handling and storage.Misuse of instruments can cause injury to the patient and could have an adverse effect on the procedure being performed.Do not drop instruments or allow them to be struck by other objects;" "keep the distal tip of any electrode, probe, laser fiber, or other ancillary device in the field of view at all times when active." (warnings, page 4).Olympus will continue to monitor complaints for this device.
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