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Model Number ALLURA XPER FD20 |
Device Problem
Noise, Audible (3273)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/19/2023 |
Event Type
malfunction
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Event Description
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It has been reported to philips that the c-arm makes a grinding noise when moving, with bits of aluminum falling down.No harm was reported.We are conservatively reporting this event as the investigation is ongoing.A follow up report will be submitted when further information is received.
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Manufacturer Narrative
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Philips has investigated this complaint.According to the additional information collected, the system was not in clinical use when the issue was identified.The philips remote service engineer (rse) called and confirmed with customer that the c-arm makes grinding noise when moving.Rse was advised to clean the longitudinal rails and scheduled a fse visit.The philips field service engineer (fse) inspected the system onsite and confirmed the c arm was making noise and that some aluminum had fallen.To resolve the issue, the philips engineer replaced the z-rotation brakes.The system was performing as intended and was returned to use in good working order.The codes were updated based on the investigation outcome.
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Search Alerts/Recalls
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