Model Number A22002A |
Device Problem
Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported that the guide pin on his olympus telescope was broken.There was no patient harm reported from this event.
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Manufacturer Narrative
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The device was returned, and an initial evaluation was conducted by olympus; however, investigation is ongoing.During the initial evaluation, the user¿s report was confirmed.The guide pin was found broken.The distal end was deformed, and the serial number ring was fading.If additional information becomes available following the device evaluation, a supplemental report will be filed.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 6 years since the subject device was manufactured.Based on the results of the investigation, it¿s likely the guide pin broke due to the use of excessive force by the customer.The root cause of this event was unable to be identified.Olympus will continue to monitor field performance for this device.
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Event Description
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Additional information was received from the customer which confirmed that it¿s unknown when the broken guide pin was found.However, the therapeutic cystoscopy with double-j stent procedure was completed and device was not inspected prior to use.
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Manufacturer Narrative
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This report is being supplemented to provide additional information obtained from the customer.
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Search Alerts/Recalls
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