Philips has investigated this complaint.A philips service engineer inspected the system onsite.It was identified that the power supply in the geometry pc failed, causing that the system would not start up.The geometry pc had been replaced, but then it was identified that the geometry pc did not start up automatically with system start up.The engineer identified that the r-cabinet (in which the geometry pc is located) did not power down when the system was shut down.The mains power distribution unit (mpdu) for the r-cabinet was replaced, but this did not resolve the issue.Likely the replacement mpdu caused a fuse to blow in the teal ups when the system was started.Another mpdu was installed and the fuse in the ups was repaired, after which the system has been returned to use in good working order.The codes were updated based on the investigation outcome.Device problem code was corrected.
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