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Model Number CLK-4 |
Device Problem
Optical Problem (3001)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/04/2023 |
Event Type
malfunction
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Event Description
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The customer reported the halogen light source fails to light up.The bulb was replaced; however, the issue persisted.The event occurred during preparation for use and there was no patient harm or user injury reported due to the event.
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Manufacturer Narrative
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The device was returned for investigation.Upon evaluation of the device, the reported issue was confirmed by faulty power switch.In addition, front panel scratch, front socket air jointer worn-out, and power inlet crack were observed.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time, however, if additional information becomes available, this report will be supplemented accordingly.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.As a result of checking complaints in the past one year from the occurrence date of this complaint, the subject device had no repair history.Since the subject device was manufactured over 15 years ago, its record could not be checked.Based on the results of the investigation, a definitive root cause could not be established.The suggested phenomenon was presumed to have been due to a failure of the power switch.As to the cause of the defect, it was not possible to further identify it because no further information could be obtained.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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