Blank fields on this form indicate the information is unchanged, unknown, or unavailable.Investigation ¿ evaluation on 02feb2023, cook medical received a complaint from a representative of christus schumpert highland, shreveport, la (united states).They reported the flexible stiffener from an ultrathane mac-loc locking loop multipurpose drainage catheter (rpn: ult12.0-38-45-p-6s-clm-rh; lot: 15064002) was difficult to advance and remove from the catheter.No patient contact was made with device, as this device was used by a physician to demonstrate the issue he was encountering.He showed both unflushed and flushed where stiffener was getting stuck.Reviews of the complaint history, device history record (dhr), instructions for use (ifu), manufacturing instructions, quality control procedures, and specifications, as well as a visual inspection, functional test, and dimensional verification pf the returned complaint device, were conducted during the investigation.The device was returned in an opened and prior to use condition.Upon wiping off the supplied flexible stiffener with a moist towelette, the stiffener was able to be inserted and removed from the drainage catheter without encountering difficulty.Visual examination of both devices confirmed there was no damage.A dissection of the catheter was performed, confirming the inner diameter was within specification.Additionally, the outer diameter of the flexible stiffener was also confirmed to be within specification.Additionally, a document-based investigation evaluation was performed.In response to this incident, cook completed a review of the product device master record (dmr) and concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.Cook also reviewed the device history record (dhr).The dhr for lot 15064002 and related subassembly lots confirmed one relevant recorded non-conformance for "curve not to template".These devices were scrapped prior to further processing of the order.To date, a further search of our database records revealed one additional complaint associated to the reported lot from the same facility.Cook also reviewed product labeling.The product ifu, [t_multi2] ¿multipurpose drainage catheter,¿ provides the following information to the user related to the reported failure mode: precautions: ¿when inserting a stiffening cannula into a catheter with retention suture, hold suture during cannula insertion to avoid bunching or tangling of suture.¿ how supplied: ¿supplied sterilized by ethylene oxide gas in peel-open packages.Intended for one-time use.Sterile if package is unopened or undamaged.Do not upset he product if there is doubt as to whether the product is sterile.Store in a dark, dry, cool place.Avoid extended exposure to light.Upon removal from package, inspect the product to ensure no damage has occurred.¿ the information provided upon review of the dmr, ifu, dhr and returned device suggests that the device was not manufactured out of specification, and that there are no nonconforming devices in house or out in the field.Based on the information provided, inspection of the returned device, and the results of the investigation, cook medical has concluded that a component failure without a manufacturing or design defect contributed to this incident.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
|