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Model Number SCCS1002E |
Device Problem
Volume Accuracy Problem (1675)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/19/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that the user set up the sensica system, did not add fluid and did not disturb the system.In the first hour, the system read 7ml and the second hour it read 3ml.This was outside of the accuracy specification that mss would expect when the system was not being disturbed.Per follow up information received via email on (b)(6)2023, they have decided to keep the sensica and would continue to monitor this unit for issues.If these issues continue, they would send it for evaluation and repair.
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Event Description
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It was reported that the user set up the sensica system, did not add fluid and did not disturb the system.In the first hour, the system read 7ml and the second hour it read 3ml.This was outside of the accuracy specification that mss would expect when the system was not being disturbed.As per follow up information received via email on 31jan2023, they have decided to keep the sensica and would continue to monitor this unit for issues.If these issues continue, they would send it for evaluation and repair.
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Manufacturer Narrative
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The reported issue was confirmed.The identified root causes is ¿software issues¿ as it was confirmed that due to certain software steps being interrupted, that uo was not being reported or calculated correctly.The device did not meet specifications, and was influenced by the reported failure.The device was not in use on a patient.The device history record review is not required.Labeling review is not required because labeling could not have prevented this issue.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Search Alerts/Recalls
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