Catalog Number 453564842181 |
Device Problems
Use of Incorrect Control/Treatment Settings (1126); Unable to Obtain Readings (1516)
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Patient Problems
Appropriate Clinical Signs, Symptoms, Conditions Term / Code Not Available (4581); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/12/2023 |
Event Type
Injury
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Event Description
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It was reported to philips that during patient care, cardioversion was performed 6 times on a patient in v-tach with a pulse.Cardioversion #1 and # 6 were documented in corsium as synced.However, #2-#5 were not.The sync button was pushed each time, and the screen displayed the dots above the qrs, indicating that sync mode was turned on.Providing non-synced cardioversion was a critical failure.A user report was received related to a reported product problem which is currently being investigated.Further updates will be provided when the investigation is in progress.
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Manufacturer Narrative
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This report is based on information provided by philips repair service personnel and has been investigated by the philips complaint handling team.Philips received a complaint on the tempus ls indicating that the device is providing non-synced cardioversion.The complaint was escalated for technical investigation and the results indicate that the device was working as intended.The device was set to display the soft-key ¿sync¿, auto sync was disabled, which means the device will always start with async mode, and the device was set to disable the sync mode after async defibrillation shock is delivered, means the sync mode will reset to async mode after a sync shock delivering.It seems to be a case of lack of user awareness on device settings.The data entered in this complaint record will be utilized for product quality and safety improvements per the post market surveillance and risk management processes.The investigation concludes that no further action is required at this time.
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Search Alerts/Recalls
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