RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 VENT, CHINA OPT: CFLEX, AVAPS |
Device Problems
Tidal Volume Fluctuations (1634); Protective Measures Problem (3015)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/27/2023 |
Event Type
malfunction
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Event Description
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This report is based on information provided by philips service personnel and is being investigated by the philips complaint handling team.Philips received a complaint from the customer, reporting that the v60 ventilator had an alarm.There was no patient involvement when the issue occurred.No patient or user harm reported.Investigation ongoing / resolution pending.
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Manufacturer Narrative
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Initial reporter name and address: (b)(6).
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Manufacturer Narrative
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H10: additional information received from philips international team who reports the device had an error code for a low tidal volume.The device has not been repaired, and investigation remains ongoing.
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Manufacturer Narrative
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H10: multiple good faith efforts were made to retrieve device evaluation, repair, and operational status, however, yielded no response from the customer.The complaint will be processed for closure.If additional information is received at a later date, the complaint will be reopened, and a supplemental report will be submitted.
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