The customer was unable to identify the serial number of the device used in the reported procedure, so at this time the device is not expected to be returned back to verathon for evaluation.Since the reported device is not returning to verathon for evaluation, the cause could not be determined at this time.Trending analysis for the glidescope titanium lopro reusable video laryngoscope does not identify any trends exceeding acceptable limits.Review of the system risk assessment confirmed that the risk associated with the hazardous scenario has been adequately captured and characterized by verathon.Corrective action is currently not required at this time.Verathon will continue to monitor for any ongoing trends.
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The customer reported that during a patient procedure, using a glidescope titanium lopro reusable laryngoscope (unknown size), the image intermittently freezes and disappears when manipulated.After the procedure, the customer's biomedical technician evaluated the device and reported the issue may be due to the glidescope titanium lopro reusable laryngoscope (unknown size) and connected glidescope core video cable not fitting tightly at the connector, causing an interrupted connection.No delay in the procedure, use of a backup device, or harm to the patient was reported.
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