The user facility representative reported that sensor-ureterorenoscope 8.7fr wl 680mm, part no.7355071, serial no.(b)(4), deflection cover bunched up and the surgeon could not pull the scope through the access sheath and ureter.The primary surgeon needed to call a partner who was able to help remove the scope.The secondary urology (the specialist) didn't seem upset about the issues.I am not sure why the deflection cover bunched up.Additional information was received from the user facility representative on january 20, 2023.According to the received information, there was a delay of 45 minutes in the procedure and a follow-up procedure is necessary to complete the scheduled and planned treatment.
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