A search for non-conformances associated with this part/lot number combination did not reveal any production-related issues relevant to the complaint that occurred during manufacturing of the device.The investigation of the returned device found only the pusher and introducer present upon receipt.The stent, dispenser hoop, microcatheter, and product pouch were not returned.The pusher was found kinked at 144cm, 91cm, 77cm, 38cm, and 24cm from the proximal end.The physical evaluation of the pusher could not identify the conditions or circumstances that led to the damage, but the damage is consistent with the device experiencing forces over specification.As components other than the stent were not returned and no documentation of the package as it was opened during the procedure was provided, this evaluation could not verify the absence of the stent within the package.The build records indicate that the devices in this lot (0000208591) passed all loading and pre-packaging inspections; therefore, this device was verified to have the stent present within package at the time the device was shipped.
|