The end user claimed the following: "i wanted to report how dissatisfied with your homedics neck and back heated massager from walmart.The massager overheated and burned the skin off my back and scalp and burned out my hair.I have plenty of pictures and proof of injury and how your product caused it.I have retained a lawyer and will be filing a lawsuit for my pain and suffered.Product defect.Personal injury with 98% chance of winning.I'm very disappointed but not angry.Just emotional.I had been growing my hair for years.".
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