During inspection and testing, the forceps port was loose.A review of the device history record found no deviations that could have caused or contributed to the loose forceps port.The device shipped according to specifications.Based on the results of the legal manufacturer's investigation, it is likely the forceps port was loose because excessive external force was applied to the forceps hole when the tube was attached and detached from the forceps hole causing the adhesive between the forceps channel base and operation unit to be peeled off.Because the adhesive was peeled, the forceps port was loosened.However, a definitive root cause of the reported issue could not be identified.Olympus will continue to monitor field performance for this device.The reported event (raised rubber cover) was confirmed during testing due to physical stress.In addition, angulation in the up direction did not meet standard due to wear of the angle wire, there was a scratch on the eyepiece due to handling, and the control unit was dirty due to water leakage.Per the legal manufacturer, these device defects have no potential to cause or contribute to death or serious injury if the malfunctions were to recur.
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The customer reported that, during reprocessing, the rubber cover at the base of the instrument channel of the subject device was found to be raised.There was no harm or user injury reported due to the event.The subject device was sent to an olympus service center for evaluation.During inspection and testing, the forceps port was loose.This report is being submitted for the malfunction found during evaluation (loose port).
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