Manufacturer's investigation conclusion: the reported event of unknown audio alert without any error messages and the reported event of the display going black 10 ¿ 15 seconds following the alert was not confirmed.The centrimag 2nd generation primary console (serial #: (b)(4) was not returned for analysis.Additional provided information communicated on 16feb2023 stated that only the console was exchanged.No product will be returned for evaluation.The hospital left the console running for 24 hours without any issues.The reported event was unable to be reproduced again.The root cause for the reported event was unable to be conclusively determined through this analysis.The device history records were reviewed for the centrimag 2nd generation primary console (serial #: (b)(4) and the console was found to pass all manufacturing and qa specifications.The 2nd generation centrimag system operating manual section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction".The 2nd generation centrimag system operating manual entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support".The 2nd generation centrimag system operating manual ¿appendix i ¿ console alarms and alerts¿ table 16 details how to properly interpret and troubleshoot all system alarms.No further information was provided.The manufacturer is closing the file on this event.
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