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Model Number OER-PRO |
Device Problems
Device Emits Odor (1425); Material Split, Cut or Torn (4008)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/27/2023 |
Event Type
malfunction
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Manufacturer Narrative
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An olympus field service engineer (fse) was dispatched to evaluate and repair the device.The fse turned on machine and was able to verify burning odor.After removing side panel,fse found that detergent line cut at connection point to detergent nozzle and leaked on to channel pump and compressor.Fse disconnected power to compressor and turned-on power but did not reproduce burning smell.Fse replaced detergent tubing,channel pump, alcohol pump and connections within machine that were covered with detergent.Performance cycle verified functionality of device.It was noted, replacement of the air compressor corrected the error e21 issue.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available,this report will be supplemented accordingly.
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Event Description
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The customer reported to olympus technical assistance center (tac), the endoscope reprocessor smelled burnt with no smoke or sparks to indicate fire, exhibited error e21 indicating air purge pressure was low.Upon inspection by an olympus field service engineer (fse), it was observed, the detergent line was cut at connection point to detergent nozzle and leaked on to channel pump and compressor.This report is being submitted for the malfunction found during evaluation.There was no harm or user injury reported due to the event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Updated fields: h6 and h10.The h6 "medical device problem code" field was corrected based information available at the time of the initial report submission.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been more than 12 years since the subject device was manufactured.Based on the results of the investigation, that detergent tube was broken, detergent leaked on the compressor, as a result, burning odor was produced.However, a definitive root cause could not be determined.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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