Common device name continued: cancer from benign conditions.The field service engineer (fse) performed various maintenance actions including replacing the measuring cells, photomultiplier tube high voltage adjustment, and blank cell calibration.Calibrations and instrument checks were performed.The gear pump head was confirmed to be within specifications.Qc was acceptable.Calibration was last performed on (b)(6) 2022.Calibration signals were acceptable, however, product labeling states: "calibration frequency: calibration must be performed once per reagent lot using fresh reagent (i.E.Not more than 24 hours since the reagent kit was registered on the analyzer).Renewed calibration is recommended as follows: after 1 month (28 days) when using the same reagent lot after 7 days (when using the same reagent kit on the analyzer) as required: e.G.Quality control findings outside the defined limits." several temperature errors were observed on the alarm trace data.The customer regularly performs daily operator maintenance.The investigation did not identify a product problem.The cause of the event could not be determined.
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