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Model Number GIF-H185 |
Device Problems
Device Reprocessing Problem (1091); Mechanical Problem (1384)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The subject device was received and evaluated.Device evaluation confirmed that there was instrument channel malfunction, the biopsy channel was found clogged by a plastic material.The reported issue of " broken swab inside " (cleaning brush insertion) issue was confirmed.Service repair has noted that a foreign plastic material likely from cleaning brush and that could not be removed was clogging the biopsy channel.However, at the stage of inspection, it was noticed that it was impossible to remove the clogging material from the channel and therefore the biopsy channel needs to be replaced.Furthermore, the following defects were identified during device inspection: worn out glues on the lenses.Cracked light guide lens.Bending angulations out of specifications.Annual preventive maintenance of keytop 1 rubber required.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Event Description
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Customer reported with an issue of " broken swab inside " (cleaning brush insertion) issue.No harm was reported.No patient harm, no user injury reported.Device evaluation found foreign material clogged inside the device biopsy channel and cannot be removed due to instrument channel malfunction.This report is being submitted due to the finding of foreign material inside the biopsy channel that cannot be removed (foreign material cannot be removed even if the correct reprocess is performed due to the buckling of each channel, problems related to reprocessing, insufficient reprocessing) identified during device return evaluation.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 6 years since the subject device was manufactured.Based on the results of the investigation, it is likely the biopsy channel clogged by a plastic material occurred due to insufficient or incorrect reprocessing.However, a definitive root cause could not be determined.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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