|
Model Number OER-PRO |
Device Problem
Mechanical Problem (1384)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 01/30/2023 |
Event Type
malfunction
|
Manufacturer Narrative
|
The serial number of the subject device was not provided.The subject device has not been returned to olympus for evaluation.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
|
|
Event Description
|
The customer reported to olympus technical assistance center (tac), the endoscope reprocessor needed water filter changed.The customer indicated; the unit was not running due to water quality.The customer noted, the facility borrowed filters from a different facility and changed the filters to resolve the issue.There was no harm or user injury reported due to the event.
|
|
Manufacturer Narrative
|
This report is being supplemented to provide additional information based on the approved final investigation.The device history record was unable to be reviewed for this device since the serial number was not provided.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Additional information was requested, but not made available.Based on the results of the investigation, and since the device was not returned for evaluation, the definitive root cause of the water filter issue could not be determined.It is possible that the weaker water flow supplied to the washing tank was caused by the water filter being clogged with dirt.The instruction manual identifies the following verbiage, which may have prevented the phenomenon: ¿replace the water filter at least once a month to prevent contamination of the rinse water.¿ olympus will continue to monitor field performance for this device.
|
|
Search Alerts/Recalls
|
|
|