A patient underwent an ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab identified a hole on the pebax with reddish material inside.The finding was identified on (b)(6) 2023.It was initially reported by the customer that the carto 3 system was displaying incorrectly high forces when the physician would activate ablation.To troubleshoot the catheter was replaced without resolution.The cable was replaced, the issue was resolved, and the procedure was continued.No patient consequences were reported.Force issue is not mdr-reportable.Hole in the pebax is mdr-reportable.
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The product investigation was completed.Device evaluation details: visual analysis revealed the pebax had a hole and foreign reddish material was observed inside.The magnetic and force feature were tested and no errors were observed.The force values and the vector were observed within specifications.No force issues were observed.A manufacturing record evaluation was performed for the finished device (b)(4) number, and no internal actions related to the malfunction were identified.Even though no force issues were noticed during the investigation, the pebax condition observed during the analysis could be related to the force issue described by the customer.No other damages that might have contributed to the reported failure were observed.It should be noted that product failure is multifactorial.The instructions for use contain the following recommendations: the force sensor of the device is disconnected.If the problem persists, replace the device cable or the device.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: pc-001270702.
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