Sysmex informed siemens that a customer sustained an injury to the hand while handling a dade innovin reagent vial.All additional reagent boxes and vials that were included in the delivery box were examined; they were in good condition.Siemens searched for similar complaints from the manufacturing date of the reagent to 20-feb-2023 and found that no other similar complaints were received for this reagent lot.The customers facility's handling of the material, as well as transport, storage and packaging of the reagent, potentially contributed to the event.The reagent is performing according to specifications.No further evaluation of this device is required.
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