Acorn stairlifts, inc.Received an incident call on (b)(6) 2023.The daughter of the rider communicated that her father had taken a fall after getting off of the stairlift.On (b)(6) 2023, the rider rode the stairlift upstairs to the landing.He did completely and safely dismount the stairlift onto the landing.He turned toward the stairs and activated the stairlift to go back down the stairs via the remote.The stairlift moved to the bottom of the stairs.The client mis-stepped or slipped, falling forward down the stairs, his head hitting the stairlift rail and his body landing on the seat of the stairlift.The fall resulted in c1 vertebrae fracture, facial fractures and brain injury.On (b)(6) 2023, he passed due to his injuries.Specifically, a stroke that resulted from the brain injury according to his daughter.
|
Attachment 1_work completion report- summarizes service, inspection, inspection results and communication with client.Attachment 2- investigation report - incident details, investigation, root cause, remedial action as applicable.Signed iir (incident investigation report) is on file.
|