All available information was investigated, and the device analysis confirmed that the actuator assembly was retracted.Additionally, the actuator mandrel was observed to be bent at the proximal end.A review of the lot history record revealed no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar incidents reported from this lot.Based on available information, the reported material protrusion / extrusion (actuator mandrel (proximal)) associated with the actuator assembly being retracted to where the actuator mandrel is visible appears to be due to procedural circumstances (user technique in retracting actuator knob).The observed deformation due to compressive stress associated with the proximal bend on the actuator mandrel appears to be due to post-procedural/ shipping conditions, as the actuator mandrel was bent where it connects to the rest of the actuator assembly, and the device was returned with the actuator mandrel exposed.There is no indication of a product quality issue with respect to manufacture, design, or labeling.
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