Model Number 1115175 |
Device Problems
Smoking (1585); Sparking (2595); Noise, Audible (3273)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/10/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Device requested, but not yet returned.
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Event Description
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On (b)(6) 2023 a customer phoned technical services (ts) to report seeing a spark when plugging in their afinion as100 analyzer with serial number (b)(4).Power cord was plugged into main wall outlet.Customer was unable to provide software version as the machine was not plugged in.Technical services asked intake questions as per d10035781 af and noted no deviations.No injuries occurred.
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Manufacturer Narrative
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The complaint details were reviewed along with internal records and no nonconformances were identified.There were no adverse patient effects and no clinically significant delay in the procedure reported in the complaint.Our investigation determined that there is no indication that the reported issue is related to product results, inadequate instructions for use or inaccurate labeling.Customer complaints will continue to be monitored to ensure control limits are not exceeded and ensure product's performance meets customers' expectations.Updates to the supplement: d4: lot number added h6: medical device problem code, component code, type of investigation and investigation conclusions, all updated from initial report.H3 other text : device has been requested, however has not been returned.
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Event Description
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On 10 feb 2023 a customer phoned technical services (ts) to report seeing a spark when plugging in their afinion as100 analyzer with serial number (b)(6).Power cord was plugged into main wall outlet.Customer was unable to provide software version as the machine was not plugged in.Technical services asked intake questions as per (b)(4) af and noted no deviations.No injuries occurred.
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Search Alerts/Recalls
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