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Model Number OER-PRO |
Device Problem
Device Difficult to Maintain (3134)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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The customer sent images for evaluation.During review of images, sent by customer, it was observed, some connections appeared to be corroded.The investigation is ongoing, and a definitive root cause of the reported event cannot be determined at this time.If additional information becomes available, this report will be supplemented accordingly.
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Event Description
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The customer reported to olympus technical assistance center (tac), the endoscope reprocessor needed evaluation to get it back into service.There was no harm or user injury reported due to the event.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the definitive root cause of the reprocessor issue could not be determined.The device was stored for a long period of time.It is possible that the required treatment was not implemented before the washer was stored for an extended period of time.The event may have occurred because the user did not read the instructions manual carefully and lacked knowledge on the equipment.The instruction manual identifies the following verbiage, which may have prevented the phenomenon: ¿chapter 7 routine maintenance 7.16 preparing the reprocessor for long-term storage when the equipment will be stored for more than 14 days, follow the procedure described in this section.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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